Lisa Saiia, RDA

Course Contents:




Culture Defined

Diversity Defined

Cultural Negativity and Challenges of Diversity





Hate Crimes
Providing Culturally Competent Dental Health Care
Culture of the Dental Care Provider
Barriers to Dental Care
Ethnocultural Groups
African Americans
Arab and Muslim Americans
Chinese Americans
Cuban Americans
European Americans
Filipino Americans
Greek Americans
Hindu Americans
Iranian Americans
Irish Americans
Italian Americans
Japanese Americans
Jewish Americans
Mexican Americans
Navajo Indian Americans (Native Americans)
Russian Americans
Vietnamese Americans
Health and Healing Traditions


Course Objectives:

Cultural diversity pervades civilizations throughout the world. People are still not accepting the concept of diversity. This course is designed to give you an overview and foundation to develop cultural competence in the delivery of dental health care. We live and work among people of different ethnicity, origin, religious and political ideology and sexual orientation. It is vital for dental professionals to think about their behavior and their communication style with regard to their own ideology, beliefs and life experiences. Your life experience plays an important role when interacting with people who are different from you.

After completing the course the reader will be able to do the following:

Understand the cultural conflicts and misunderstandings in dental care delivery
Define culture
Define diversity
Recognize different types of stereotyping
Identify prejudice, bias and bigotry
Describe the culture of the dental care provider
Identify the common problems in dental care delivery
Understand the model and framework of a "culturally competent" dental provider
Identify different ethno cultural groups
Identify concepts related to different languages and non-verbal communications
Learn basic health care practices of cultures
Identify different health care and healing traditions
Understand the value of honoring our diversity and celebrating our connection
Recognize the benefits of loving speech and compassionate listening


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